Privacy Policy

SCOUT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this policy carefully.

Information We Collect

We collect information you provide directly when you create an account, place an order, subscribe to our newsletter, or contact us. This may include:

• Name, email address, phone number, and shipping/billing addresses
• Payment information (processed securely via Stripe; we do not store card details)
• Order history and product preferences
• Communications you send to us

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, pages viewed, and referring URLs.

Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand where our visitors come from. Cookies we use include:

• Essential cookies — required for site functionality, authentication, and cart persistence
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant advertisements (only with your consent)

You can manage your cookie preferences through your browser settings at any time.

Third-Party Services

We share your information only with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and sending communications. These providers include Stripe (payment processing), Supabase (data hosting), and our shipping partners. We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
• Object to or restrict certain processing of your data

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@scoutboutique.ca.